Privacy Policy
Last updated: 14 August 2026
This policy explains what personal data LHV2 collects through this website, for what purpose, for how long, and what rights you have under the General Data Protection Regulation (GDPR).
1. Data controller
The controller responsible for your data is LHV2, Lda., NIF PT503361364, Rua dos Eucaliptos, 63, loja 3B, 2610-069 Amadora, Portugal.
For any privacy or data protection matter you can reach us at lhv2@lhv2.pt or +351 214 998 194.
2. What we collect
This website has no customer area and no forms of our own. The only form available is the Microsoft Bookings scheduler (Contact and Book a meeting pages), where you give us your name and email to book the meeting. We do not collect your address or payment details through the site.
If you accept analytics cookies, we collect aggregated, pseudonymised usage data: pages visited, time on site, device and browser type, approximate country or region, and how you arrived.
If you contact us by email or phone, or book a meeting, we process the data you provide solely in order to reply.
3. Cookies we use
lhv2-cookie-consent — our own essential cookie, storing your decision about analytics cookies. Valid for 180 days. It is only set after you choose and does not require consent.
theme — your light or dark theme preference, stored locally in your browser (localStorage). It is never sent to any server.
_ga and _ga_* — Google Analytics cookies, set only if you accept. Valid for up to 2 years.
4. Google Analytics and Consent Mode
We use Google Analytics 4 to understand how the site is used and improve it. It runs with Google Consent Mode v2: until you consent, analytics storage is denied and no measurement cookies are set.
We do not use this data for advertising. Advertising and personalisation consent remain denied even if you accept analytics cookies.
Processing is carried out by Google Ireland Limited. Data may be transferred outside the European Economic Area under the European Commission's standard contractual clauses and the EU-US Data Privacy Framework.
5. Embedded third-party services
Microsoft Bookings — our Contact and Book a meeting pages offer a Microsoft scheduling tool. It only loads after you explicitly click to open it, so it sets no cookies before that. When you use it, the data you enter is processed by Microsoft.
OpenStreetMap — our About page embeds a map from the OpenStreetMap Foundation to show our location. It sets no tracking cookies, but your IP address is sent to the map server in order to serve the tiles.
6. Legal basis
Analytics cookies: your consent, under Article 6(1)(a) GDPR and Portuguese Law 41/2004. You may withdraw it at any time.
Consent cookie and theme preference: legitimate interest in operating the site correctly and honouring your choice.
Replying to enquiries: pre-contractual steps or our legitimate interest in responding to people who contact us.
7. Retention
Google Analytics data: 2 months for event data and 14 months for user data.
Consent cookie: 180 days, after which we ask you again.
Email correspondence: for as long as needed to handle the matter and meet legal obligations.
8. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw consent at any time.
To exercise any of these rights, contact us at lhv2@lhv2.pt. We reply within 30 days at the latest.
9. Withdrawing or changing consent
You can change your cookie decision at any time using the “Manage cookies” link in the footer of any page.
Alternatively, clearing this site's cookies in your browser settings will make us ask you again on your next visit.
10. Complaints
If you believe the processing of your data infringes the GDPR, you may lodge a complaint with the Portuguese Data Protection Authority (CNPD), Av. D. Carlos I, 134, 1.º, 1200-651 Lisboa — www.cnpd.pt.